At Digital Basket, we strive to ensure your complete satisfaction with every purchase. However, if you receive a damaged, expired, or incorrect product, you may request a return or replacement under the following conditions:
✅ Eligibility Criteria:
Return or replacement requests must be made within 3 days of delivery.
Only damaged, expired, or wrong products are eligible for return or replacement.
🎥 Mandatory Proof:
An unboxing video is required at the time of delivery as proof of any issues.
The video must clearly show the package being opened from its sealed condition to the discovery of the issue.
No claim will be accepted without valid video proof.
⚠️ Important Notes:
Requests made after 3 days of delivery will not be eligible.
If you are unable to provide the video proof or do not report the issue in the given timeline, your request will be rejected.
Digital Basket reserves the right to accept or deny the return/replacement based on the provided evidence.
For any concerns, please contact our customer support team at [info@digitalbasket.co.in] or call us at [9995863399].